Maintenance Programs

We have at your disposition a maintenance service for computing equipment.

Preventive

reparaciónIt refers to the one performed on a regular basis without waiting for the equipment to fail. This maintenance is performed to prevent possible breakdowns mainly on a hardware level (devices).

Our Preventive Maintenance program includes:

  1. Inventory & Audit
  2. Diagram of distribution in the room
    1. Equipment
    2. Wiring structural net (optional)
  3. Cleaning of equipment components
    1. Internal
    2. External
  4. System Optimization
    1. Safety Updates Installation
    2. Selective Packaging
    3. Equipment Formatting (optional, does not include information backup)
  5. Driver’s backup in the host system
  6. Structural wiring integrity check up (optional)
  7. Report and general recommendations

If you consider your equipment has functioned properly for over a year we suggest a preventive check up so it can keep functioning one more year without problems.

Corrective

This type of maintenance is performed once a malfunction has been detected, a device has stopped functioning or any problem avoids the proper functioning of the equipment.

  1. Diagnostics
  2. Reported test of failure
  3. Budgeting of spare parts (if applicable)
  4. Repair service
  5. Reinstallation and configuration of peripherals and programs.

We offer a wide arrange of tech support services such as diagnostics, cleaning, devices change or upgrade, data recovery, among others.

Software

apps-desktopSelection and installation of software and programs

  • Office suit
  • Graphic design
  • Vidio editing
  • and much more…

Selection, installation, and adjustment of the operative system environment

If the operative system on your computer does not fulfill your needs, we have options that could be of your interest to make your experience complete.

Visit us and we will be able to analyze which option will be a better fit for your needs.

Wipe & Reload

When the operative system on a computer has been compromised by a virus, malware or spyware, an unrecoverable error has happened, or it has a defect, it is recommended to do a so-called Wipe & Reload.hdd-hard-erase We create a backup of your information and files (does not include installed software) and your hard drive will be formatted wipe clean, then we proceed by making a brand new installation, we will verify that the error does no longer exist, your information and files are placed back on the formatted hard drive and the operation is complete. Any additional software apart from the one included on the base system must be installed again to be able to use it.

Doubts?

Do not hesitate to contact us with details of your needs through our contact form down below. In case you need to add further information feel free to attach a file if needed. Formats admitted for the attachment are the following: png, jpg, gif, odt and doc with a maximum size of 2MB.

With that information, we will evaluate the best option and we will contact you to offer a solution.

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